Facebook pages keep on giving
By: Bill Powell > September 17th, 2009 > One comment
A day or two after writing my previous post about the upload trick for a Facebook page, Facebook’s recently updated iPhone app’s newest feature gives page admins the ability to update from their iPhone and even post pictures. I had been investigating that problem for a few days and had no success finding any other blog or forum that had an answer.
I consider myself a novice blogger, a little too ADD to concentrate long enough to establish my point in writing. Combine my creative randomness with my perfectionist nature, and it’s nearly impossible to write. With practice, I can only get better.
Facebook pages are like nesting dolls. Everytime I think I figured it out, there is something new. My latest interests are polls, the new @ mentions in updates and SMS (texting) with Facebook.
SMS with Facebook
Did you know that someone on Facebook can become a fan of your page without internet access? I didn’t until I started investigating the page’s customization features. To become a fan of my company’s Facebook page just text ‘fan serifgroup’ to FBOOK (32665) – standard text rates apply, but the service via Facebook is free. Status updates from our ‘serifgroup’ page will then come to your phone as SMS messages. Of course you can always opt out of this feature, but you will still be a fan until you reply ‘unsub’ to FBOOK.
I find this extremely appealing for companies who want to capture a younger crowd who use text as a key communication platform. Build your fan base and nurture those fans into another channel whether it be email or an existing text campaign.
I noticed that you need to have activated the mobile feature on your Facebook preferences to have it reconcile who wants to ‘fan’ a page, but if someone is in the ‘texting’ target, they have probably already done this.
Polls
As a design and marketing firm, we like to do a little informal research on what people think about projects we’re working on. Since we have a handful of fans on our Serif Group Facebook page we thought we would ask their opinion. We looked into a few polling apps for our page and found two different apps that had what we wanted, but only if we could combine them. We want to be able to add a Poll tab or even a url link to a poll that has the ability to use images in the questions. The one we found has the ability to use images, but it is only available as a box in the boxes tab. The other one is limited to text only, but integrates well into a page. If I could develop a poll app that could combine the two, it would be a great tool for any fan page.
Facebook @ mentions
There has been a lot of talk about how Facebook has copied Twitter by using the @ feature to mention people. I don’t get it. Although Facebook did use the Twitter @ symbol, does Twitter own exclusive rights to that symbol? Didn’t email own that first? The most common element of the new feature is the ability to reference others and have it appear in their stream. Although this was an inevitable maturation of the product, I’m not convinced the Facebook developers got this idea from Twitter–but that’s just my opinion.